Contact Us

Hours of Operation: Monday - Friday, 8am - 5pm PT / 11am - 8pm ET. Orders can be placed online 24 hours a day, 7 days a week using the secure SSL encrypted online order form. All orders are shipped immediately.

Call our laboratory at 1-877-714-6360. Our technicians will be happy to help you with any questions that you may have or to help you initiate a file for DNA testing.

Toll Free Tel: 1-877-714-6360
Toll Free Fax: 1-888-655-8877
Customer Support: support@geneancestry.com
Technical Support: lab@geneancestry.com
Accounts: accounts@geneancestry.com
Web: http://www.geneancestry.com/

Existing Client? Login 24/7 to check the status of your test or download results. If you have any questions, please call us or send us an Email at support@geneancestry.com. Please remember to include your Account ID # in your Email.

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